Multi-handset

• Vtech 5.8 Ghz Cordless Phone User Manual A4l
• Vtech 5.8 Ghz Cordless Phone User Manual For Dummies
• 5.8 Ghz Cordless Phone Reviews

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Vtech 5.8 Ghz Cordless Phone User Manual A4l

Need help finding your model number? Take a look here.

Turn over the base of your product to locate the model number as illustrated in the image below.

• Tip 1 of 6

  Confirm proper installation of the telephone base power supply and handset battery. You should only use the VTech power supply provided with your telephone. Make sure the power supply is not connected to an electrical outlet that is controlled by a wall switch. Confirm that the electrical outlet that the telephone is plugged into is working.

• Tip 2 of 6

  Please make sure that the cords (power and telephone line) are plugged into the channels on the bottom of the base. If the cords are not properly installed, the base will not sit level and the phone may not charge properly.

• Tip 3 of 6

  Dirty charge contacts on the telephone base and handset could prevent the batteries from charging. Clean the handset and base charge contacts using a pencil eraser or a cloth to eliminate deposit accumulation.

• Tip 4 of 6

  Make sure that the power cord is securely plugged into the base and electrical outlet. Make sure the electrical outlet is not controlled by a wall switch.

• Tip 5 of 6

  Make sure that the battery cover is properly secured on the handset. If the battery cover is not correctly installed, it may prevent the handset from charging.

• Tip 6 of 6

  If the handset is not responding normally, you may need to reset your telephone system. Complete the following steps to reset the telephone system:
  Step 1: Disconnect the power to the telephone base.
  Step 2: Disconnect the handset battery.
  Step 3: Wait a few minutes and then reconnect the power to the telephone base.
  Step 4: Reconnect the handset battery
  Step 5: Wait about one minute for the handset to re-establish a link with the telephone base and then test the phone again.

• Tip 1 of 1

  Sticking keys can trigger dialing errors. Try cleaning the keypad and around the buttons with a soft, slightly damp cloth.

• Tip 1 of 3

  Make sure you are using the battery supplied with your phone. If you are replacing the battery and you need assistance, refer to our VTech Battery Finder. If a battery for your model is unavailable, you can search the internet using the key words cordless phone batteries for an on-line supplier. If you prefer to purchase locally, you can look for a replacement battery at your area consumer electronics retailers. It is recommended that you take your present battery with you to insure your replacement is the correct size and has the correct plug (where applicable) and specifications.

• Tip 2 of 3

  When placing the handset in the charge cradle, confirm that the charge contacts on the handset and cradle are making a good connection. The blue charge light on the charge cradle will be on and the battery icon on the handset display will be in motion while the handset is charging.
  You should allow 12 hours to fully charge the handset battery. For optimum daily performance, return the handset to its cradle when not in use.

• Tip 3 of 3

  You may need to replace the rechargeable battery, especially if it has been in service for more than one year. To find a replacement, refer to our VTech Battery Finder. If a battery for your model is unavailable, you can search the internet using the key words cordless phone batteries for an on-line supplier. If you prefer to purchase locally, you can look for a replacement battery at your area consumer electronics retailers. It is recommended that you take your present battery with you to insure your replacement is the correct size and has the correct plug (where applicable) and specifications.

• Tip 1 of 7

  Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone. Consider trying a phone that operates on a different wireless frequency.

• Tip 2 of 7

  Make sure that the power cord is securely plugged into the base and electrical outlet. Make sure the electrical outlet is not controlled by a wall switch.

• Tip 3 of 7

  Recradle the handset for 15 seconds, then lift the handset and press ON.

• Tip 4 of 7

  If the handset is not responding normally, you may need to reset your telephone system. Complete the following steps to reset the telephone system:
  Step 1: Disconnect the power to the telephone base.
  Step 2: Disconnect the handset battery(s).
  Step 3: Wait a few minutes and then reconnect the power to the telephone base.
  Step 4: Reconnect the handset battery(s).
  Step 5: Wait about one minute for the handset to re-establish a link with the telephone base and then test the phone again.
  NOTE: After resetting the telephone system, you will need to reset the clock. If the time is not set, CL will be shown on the answering system display.
  To set the day and time, confirm that the answering system is turned on and then complete the following steps:
  Step 1: Press TIME/SET. The system will announce the current setting.
  Step 2: Press TIME/SET again. The system will announce the current day setting.
  Step 3: Press CHANGE on the base until you hear the correct day.
  Step 4: Press TIME/SET. The system will announce the current hour setting.
  Step 5: Press CHANGE on the base until you hear the correct hour.
  Step 6: Press TIME/SET. The system will announce the current minute setting.
  Step 7: Press CHANGE on the base until you hear the correct minute.
  NOTE: Pressing and holding the CHANGE button when setting the time will increase the minutes by 10.
  Step 8: Press TIME/SET to confirm. The system will announce the new day and time setting followed by a confirmation beep.

• Tip 5 of 7

  To register a handset to the base, follow these steps:
  Step 1: If ENTER BASE ID is displayed on the handset, proceed to the next step; if not, press MENU on the handset, then press ▼ until REGISTER is highlighted; now press OK.
  Step 2: Locate the 15-digit Base ID number by pressing, at the base: MENU, then press ▼ until DISPLAY BASE-ID is highlighted, then press OK.
  Step 3: Carefully enter this number using the handset dialpad. If you make a mistake, press ‹ to backspace. When finished, press OK.
  In a few moments, the handset will be assigned a number (1-6). This will be the lowest available number in the sequence not previously assigned to another system handset.
  Step 4: Repeat the procedure for any other unregistered system handsets.

• Tip 6 of 7

  Other electronic products (i.e., 802.11 wireless networking products, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones) can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

• Tip 7 of 7

  To get better reception, try moving the telephone base to higher location. Relocate telephone base near a window if using telephone outside.

• Tip 1 of 1

  Sticking keys can trigger dialing errors. Try cleaning the keypad and around the buttons with a soft, slightly damp cloth.

• Tip 1 of 2

  The unit will display EXTENSION IN USE when a different phone sharing the line is in use. The phone will display this because the unit has sensed a change in the line voltage when a phone is turned on.
  If there is not another phone off hook when it displays this message, there may be temporary fluctuation in the line voltage. There is nothing malfunctioning with the unit, but you may need to contact your telephone company if this issue persists.

• Tip 2 of 2

  You may have a line problem. To test for a line problem, test your unit at another location such as your neighbor’s or relative’s house. If your unit works at another location, contact your local telephone company.

• Tip 1 of 1

  An A will appear in the display window when the Announce Only feature is turned on. In Announce Only mode, callers hear an announcement but cannot leave a message.
  To turn Announcement Only mode off, please complete the following steps:
  Step 1: Press MENU until the system announces, 'Set Announce only..'
  Step 2: Press CHANGE until you hear 'off.'
  Step 3: Press TIME/SET to save.
  Step 4: Press any MAILBOX key to exit programming.
  For more information on configuring Announce Only and other features of the answering system, please refer to the Answering System Operation section of the user manual.

• Tip 1 of 1

  To register a handset to the base, follow these steps:
  Step 1: If ENTER BASE ID is displayed on the handset, proceed to the next step; if not, press MENU on the handset, then press ▼ until REGISTER is highlighted; now press OK.
  Step 2: Locate the 15-digit Base ID number by pressing, at the base: MENU, then press ▼ until DISPLAY BASE-ID is highlighted, then press OK.
  Step 3: Carefully enter this number using the handset dialpad. If you make a mistake, press ‹ to backspace. When finished, press OK.
  In a few moments, the handset will be assigned a number (1-6). This will be the lowest available number in the sequence not previously assigned to another system handset.
  Step 4: Repeat the procedure for any other unregistered system handsets.

• Tip 1 of 6

  If your handset responds in any way (beeps, displays information on the screen, etc.) then it is not dead. Please review the Frequently Asked Questions list to find a symptom which better describes your problem.

• Tip 2 of 6

  Make sure you are using the battery supplied with your phone. If you are replacing the battery and you need assistance, refer to our VTech Battery Finder. If a battery for your model is unavailable, you can search the internet using the key words cordless phone batteries for an on-line supplier. If you prefer to purchase locally, you can look for a replacement battery at your area consumer electronics retailers. It is recommended that you take your present battery with you to insure your replacement is the correct size and has the correct plug (where applicable) and specifications.

• Tip 3 of 6

  When placing the handset in the charge cradle, confirm that the charge contacts on the handset and cradle are making a good connection. The blue charge light on the charge cradle will be on and the battery icon on the handset display will be in motion while the handset is charging.
  You should allow 12 hours to fully charge the handset battery. For optimum daily performance, return the handset to its cradle when not in use.

• Tip 4 of 6

  Recradle the handset for 15 seconds, then lift the handset and press ON.

• Tip 5 of 6

  If the handset is not responding normally, you may need to reset your telephone system. Complete the following steps to reset the telephone system:
  Step 1: Disconnect the power to the telephone base.
  Step 2: Disconnect the handset battery(s).
  Step 3: Wait a few minutes and then reconnect the power to the telephone base.
  Step 4: Reconnect the handset battery(s).
  Step 5: Wait about one minute for the handset to re-establish a link with the telephone base and then test the phone again.
  NOTE: After resetting the telephone system, you will need to reset the clock. If the time is not set, CL will be shown on the answering system display.
  To set the day and time, confirm that the answering system is turned on and then complete the following steps:
  Step 1: Press TIME/SET. The system will announce the current setting.
  Step 2: Press TIME/SET again. The system will announce the current day setting.
  Step 3: Press CHANGE on the base until you hear the correct day.
  Step 4: Press TIME/SET. The system will announce the current hour setting.
  Step 5: Press CHANGE on the base until you hear the correct hour.
  Step 6: Press TIME/SET. The system will announce the current minute setting.
  Step 7: Press CHANGE on the base until you hear the correct minute.
  NOTE: Pressing and holding the CHANGE button when setting the time will increase the minutes by 10.
  Step 8: Press TIME/SET to confirm. The system will announce the new day and time setting followed by a confirmation beep.

• Tip 6 of 6

  You may need to replace the rechargeable battery, especially if it has been in service for more than one year. To find a replacement, refer to our VTech Battery Finder. If a battery for your model is unavailable, you can search the internet using the key words cordless phone batteries for an on-line supplier. If you prefer to purchase locally, you can look for a replacement battery at your area consumer electronics retailers. It is recommended that you take your present battery with you to insure your replacement is the correct size and has the correct plug (where applicable) and specifications.

Vtech 5.8 Ghz Cordless Phone User Manual For Dummies

• Tip 1 of 6

  If you subscribe to DSL service for this telephone line, DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause static/noise, squealing (similar to fax tones), caller ID disruption and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone. If you are not using the DSL filters provided by the telephone company, this will cause static/noise and possibly caller id issues on your phones.
  In most cases, we recommend you connect the plug end of the DSL filter into the telephone jack, then connect a telephone cord between the filter and your phone.
  Please contact your service provider to obtain DSL filters and installation information.

• Tip 2 of 6

  Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone. Consider trying a phone that operates on a different wireless frequency.

• Tip 3 of 6

  Other electronic products (i.e., 802.11 wireless networking products, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones) can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

• Tip 4 of 6

  To get better reception, try moving the telephone base to higher location. Relocate telephone base near a window if using telephone outside.

• Tip 5 of 6

  There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, there is nothing wrong with the phone. This is normal radio operation.

• Tip 6 of 6

  Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.

5.8 Ghz Cordless Phone Reviews

• Tip 1 of 1

  During initial setup or after a power loss, you may need to set the time. If the time is not set, CL will be flashing in the base display window.
  To set the day and time for the base unit, complete the following steps:
  Step 1: Press TIME/SET. The system will announce the current setting.
  Step 2: Press TIME/SET again. The system will announce the current day setting.
  Step 3: Press CHANGE on the base until you hear the correct day.
  Step 4: Press TIME/SET. The system will announce the current hour setting.
  Step 5: Press CHANGE on the base until you hear the correct hour.
  Step 6: Press TIME/SET. The system will announce the current minute setting.
  Step 7: Press CHANGE on the base until you hear the correct minute.
  NOTE: Pressing and holding the CHANGE button when setting the time will increase the minutes by 10.
  Step 8: Press TIME/SET to confirm. The system will announce the new day and time setting followed by a confirmation beep.

• Tip 1 of 5

  If you have a Telezapper running in 'Advanced' Mode, it may interfere with your Telephone Answering System recording messages. You may need to change your Telezapper to 'Basic' Mode. Please refer to your User’s Manual for your Telezapper for more information on changing modes.

• Tip 2 of 5

  An A will appear in the display window when the Announce Only feature is turned on. In Announce Only mode, callers hear an announcement but cannot leave a message.
  To turn Announcement Only mode off, please complete the following steps:
  Step 1: Press MENU until the system announces, 'Set Announce only..'
  Step 2: Press CHANGE until you hear 'off.'
  Step 3: Press TIME/SET to save.
  Step 4: Press any MAILBOX key to exit programming.
  For more information on configuring Announce Only and other features of the answering system, please refer to the Answering System Operation section of the user manual.

• Tip 3 of 5

  The volume for your Telephone Answering System may be turned down too low to hear any recorded messages. Press the VOLUME ▲ button to turn up the volume.

• Tip 4 of 5

  If the handset is not responding normally, you may need to reset your telephone system. Complete the following steps to reset the telephone system:
  Step 1: Disconnect the power to the telephone base.
  Step 2: Disconnect the handset battery(s).
  Step 3: Wait a few minutes and then reconnect the power to the telephone base.
  Step 4: Reconnect the handset battery(s).
  Step 5: Wait about one minute for the handset to re-establish a link with the telephone base and then test the phone again.
  NOTE: After resetting the telephone system, you will need to reset the clock. If the time is not set, CL will be shown on the answering system display.
  To set the day and time, confirm that the answering system is turned on and then complete the following steps:
  Step 1: Press TIME/SET. The system will announce the current setting.
  Step 2: Press TIME/SET again. The system will announce the current day setting.
  Step 3: Press CHANGE on the base until you hear the correct day.
  Step 4: Press TIME/SET. The system will announce the current hour setting.
  Step 5: Press CHANGE on the base until you hear the correct hour.
  Step 6: Press TIME/SET. The system will announce the current minute setting.
  Step 7: Press CHANGE on the base until you hear the correct minute.
  NOTE: Pressing and holding the CHANGE button when setting the time will increase the minutes by 10.
  Step 8: Press TIME/SET to confirm. The system will announce the new day and time setting followed by a confirmation beep.

• Tip 5 of 5

  You may have a line problem. To test for a line problem, test your unit at another location such as your neighbor’s or relative’s house. If your unit works at another location, contact your local telephone company.

• Tip 1 of 2

  During initial setup or after a power loss, you may need to set the time. If the time is not set, CL will be flashing in the base display window.
  To set the day and time for the base unit, complete the following steps:
  Step 1: Press TIME/SET. The system will announce the current setting.
  Step 2: Press TIME/SET again. The system will announce the current day setting.
  Step 3: Press CHANGE on the base until you hear the correct day.
  Step 4: Press TIME/SET. The system will announce the current hour setting.
  Step 5: Press CHANGE on the base until you hear the correct hour.
  Step 6: Press TIME/SET. The system will announce the current minute setting.
  Step 7: Press CHANGE on the base until you hear the correct minute.
  NOTE: Pressing and holding the CHANGE button when setting the time will increase the minutes by 10.
  Step 8: Press TIME/SET to confirm. The system will announce the new day and time setting followed by a confirmation beep.

• Tip 2 of 2

  The date and time on your handset will be automatically set by incoming caller ID. However, you can manually set the date and time by following these steps:
  Step 1: Press MENU, then press ▼ until SET TIME is highlighted.
  Step 2: Press OK. Now enter the current time using the dialpad. If you make a mistake, press ‹ to backspace.
  Step 3: Press AM/PM to select the correct designation.
  Step 4: Press SAVE to confirm your programming. You will hear confirmation tones.
  Step 5: Press the OFF key to exit programming and return to idle mode.

• Tip 1 of 1

  Caller ID and Call Waiting ID are subscription services, available from most local telephone service providers. You must subscribe to these services in order for the features to work on your phone. Contact your local telephone service provider for more information.
  In addition, your caller must be calling from an area that supports caller ID.
  Both you and your caller’s telephone service provider must use compatible caller ID systems.
  If you subscribe to DSL service for this telephone line, DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause caller ID disruption, static, noise and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone. If you are not using the DSL filters provided by the telephone company, this will cause static/noise and possibly caller id issues on your phones.
  In most cases, we recommend you connect the plug end of the DSL filter into the telephone jack, then connect a telephone cord between the filter and your phone.
  Please contact your service provider to obtain DSL filters and installation information.
  Caller ID and Call Waiting ID may not be available for every call. Common reasons are incompatibilities between your and your caller’s service, transmission errors and answering calls before the ID data is received.

• Tip 1 of 1

  If your handset has a CHANNEL (or CHAN) button, press it in order to improve the sound quality. You may need to press the CHANNEL button more than once.
  The handset may be out of range. Try moving closer to the base. The handset(s) and base can only communicate over a certain distance which can vary with their placement, the weather and the operating environment of your home/office.
  If you subscribe to DSL service for this telephone line, DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause static/noise, squealing (similar to fax tones), caller ID disruption and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone. If you are not using the DSL filters provided by the telephone company, this will cause static/noise and possibly caller id issues on your phones.
  In most cases, we recommend you connect the plug end of the DSL filter into the telephone jack, then connect a telephone cord between the filter and your phone.
  Please contact your service provider to obtain DSL filters and installation information.
  A low battery pack may affect the sound quality. You may need to charge the handset. Also, try repositioning the handset against your ear until the sound quality improves.
  Electronic products (i.e., 802.11 wireless networks, radios, radio and pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones) can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
  Appliances or other cordless phones plugged into the same circuit as the telephone base can cause interference. Try moving the appliances or telephone base to another outlet.
  Microwave ovens may operate on the same frequency as your telephone. You may experience static on your telephone while the microwave oven is operating. Do not install your cordless telephone in the same outlet or near the microwave oven.
  Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply).
  If your phone shares a power outlet with a modem, or if it is plugged into a shared surged protector, try plugging in the phone (or modem/surge protector) at a different location. If this solves the problem, relocate your phone and modem farther apart from each other, or use separate surge protectors.
  The layout of your home or office may be limiting the operating range. Try moving the base to another location, preferably a higher location for better reception. If your telephone base has an adjustable antenna, ensure it is pointing up.