Panasonic Fax Machine Kx Fp701 User Manual

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Operations

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For fax advantage assistance, call 1-800-435-7329.

(continued)

I cannot send documents.

The other party complains that
letters on their received
document are distorted or not
clear.

The other party complains that
dirty patterns or black lines
appear on their received
document.

I cannot send a fax overseas.

Fax – sending

Problem

●

The other party’s fax machine is busy or has run out of
recording paper. Try again.

●

The other party’s machine is not a facsimile. Check with
the other party.

●

The other party’s fax machine rings too many times. Send
a fax manually – dial the number, confirm the fax tone,
then press

Panasonic Kx Fhd331 Manual

●

If your line has special telephone services such as call
waiting, the service may have been activated during fax
transmission. Connect the unit to a line that does not have
these services.

●

The extension telephone on the same line is off the hook.
Hang up the extension telephone and try again.

●

Try copying the document. If the copied image is clear, there
may be something wrong with the other party’s machine.

●

The glass or rollers are dirty. Clean them (p. 102).

●

Use the overseas transmission mode of feature #23 (p. 82).

●

Add two pauses at the end of the telephone number or
dial manually.

FAX/START

Cause & solution

I cannot receive documents
automatically.

The display shows the
following, but faxes are not
received.

A blank sheet is ejected.

CONNECTING.....

Fax – receiving

Problem

●

The receive mode is set to TEL mode. Set to TAD/FAX
mode (p. 62), FAX ONLY mode (p. 53) or TEL/FAX mode
(p. 54).

●

The time taken to answer the call is too long. Decrease
the number of rings: feature #06 (p. 80), #30 (p. 83) and
#78 (p. 87).

●

The greeting message is too long. Shorten the message
(p. 63).

●

The incoming call is not a fax. Change the receive mode
to TEL mode (p. 52) or TAD/FAX mode (p. 62).

●

If a blank sheet is ejected after the received document is
printed out, the receiving reduction rate is not
programmed correctly. Program the proper rate in feature
#36 (p. 83).

●

The other party placed the document in their fax machine
the wrong way. Check with the other party.

Cause & solution

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